- Lead for project planning, design, development, testing, and deployment of enhancements for routing through multiple switching networks without changing existing telecom architecture.
- Developed requirements and design for ARS feature enhancements to allow voice/data information for public and private calls to be sent over single integrated network using PRI and SS7 trunks.
- Seamlessly integrated requirements and features to end-user’s network before scheduled deadlines, resulting in significant telecommunications savings and fewer service interruptions.
- Generated requirements, design, code, and customer support for Private Facility Access features using C Programming language.
David Erlain